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“As economies gradually open up, mobility companies have demonstrated their agility and resilience to recover, with business innovation and technology taking center stage, whether through rethinking their business models or reallocating fleets. to support frontline workers and healthcare facilities during the pandemic, “said Geraldine Priya, Mobility Project Manager at Frost & Sullivan. “Consumer preference for single tenure, reduced fear of infection and the growing focus on sustainable mobility will expand the micro-mobility segment, which includes scooters, electric scooters and bike sharing, during the forecast period. “
Priya added, “Globally, most governments in developed economies have also been seen investing and rethinking their strategy for a renovated and more digitized public transport infrastructure to boost usage. At the regional level, the Asia Pacific market remained the strongest as it was driven by the rapid market recovery in China, which remained the least impacted market around the world. “
To take advantage of the immense growth prospects resulting from changing consumer trends and growing interest in adopting low-contact mobility services, market players should consider:
- Adopt the flexibility of the economic model, including the ability to integrate with third-party platforms.
- Enabling platform readiness for MaaS, integrated platforms and government agencies, which will lead to greater visibility of growth and demand.
- Leverage data and analytics to optimize costs, improve the customer experience and increase service accuracy, especially for service providers.
- Develop hyperlocal strategies understanding and responding to the needs and issues of target customer segments while researching new and innovative ways to improve the overall digital experience.
Impact of COVID on the transport network, growth opportunities is the latest addition to Frost & Sullivan’s Mobility research and analysis available through the Frost & Sullivan Leadership Council, which helps organizations identify a continuous stream of growth opportunities for success in the unpredictable future.
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Impact of COVID on the transport network, growth opportunities
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SOURCE Frost & Sullivan